FAQs
The No-Rays Mask prioritizes ultra-comfort through its design.
The gray components of the mask utilize organic cotton that has been certified by GOTs.
The eye cups consist of memory foam and are also covered with GOTS organic cotton.
To prevent any skin irritation, all sections of the mask that come into contact with the skin incorporate soft, breathable GOTS certified organic cotton that is devoid of harmful chemicals. As for the velcro, we have chosen to use Econyl, which we believe to be the most eco-friendly alternative currently available.
Yes, it’s comfortable in all sleep positions. The head strap is made from organic cotton, and it is super soft on the head, you won’t even notice it’s there.
For side sleepers and belly sleepers: The foam is super soft so even if you lie on your side or on your belly, you will find our No-Rays’ Mask molding to your face and not causing any irritation.
Please note that the concept of this mask might be new to you if you’re not used to a mask that provides a near-perfect experience (complete blackout without even touching your eyes!) so it might take a couple of days to adjust to this luxury (Or maybe not even one hour…)
This depends on the length of the eyelashes.
Our fully adjustable No-Rays eye cups and straps are specially made to fit perfectly on your face.
They are customized so that they are never too tight or too loose.
The eye cups of this mask have been designed to have zero pressure on eyelids or lashes, so you might even forget that you are wearing a mask at all!
We know how annoying this would feel… we’ve been there, so it’s absolutely not going to pull on your hair as cheap sleep masks with Velcro closures would. We’ve made sure to use micro Velcro on the strap to avoid this from happening.
Definitely not. The inside of the eye cups is super soft, it feels like air on your face!
Washing Instructions:• For best results and for product longevity, wash in a mesh laundry bag/pouch or hand wash them and gently brush with soft bristle only if needed.• Machine wash in cold temperature. Gentle cycle and air/hang to dry.• We do not recommend using fabric softeners and bleach.
To get the perfect fit with your VivaRays mask, follow these steps:
1) Place the eye cups spaced far apart along the head strap and try the mask on.
2) If you do not get 100% blackout, detach the eye cups and place them slightly closer to each other and try the mask on again.
3) Repeat this process until the eye cups are just right and you get 100% blackout.
You can also watch this video: https://www.loom.com/share/4f041615aa6e4f3d8e1e3ae783dbd0c5
Unfortunately, we cannot issue a return on our mask due to hygiene reasons.
You may exchange your mask within 10 days if there’s damage.