Privacy policy

Effective Date: December 21, 2022

VivaRays (“us,” “we,” or “our”) operates the website www.vivarays.com (the “Service”). This Privacy Policy explains how we collect, use, and disclose personal information when you use our Service, and the choices available to you.

This policy complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) where applicable, especially for any individually identifiable health information you may provide.

By using our Service, you agree to the practices described in this Privacy Policy. Unless otherwise defined here, the terms used follow the meanings in our Terms and Conditions, accessible from www.vivarays.com.

ℹ️ Key Information (Read First)

  • We collect personal data (such as your name, email, and address), usage data (like IP address, browser type, and page activity), and cookies data.

  • Your data is used to provide, improve, and protect our Service.

  • We may transfer data across borders (e.g., from outside the USA/Canada to servers in the USA).

  • Data may be disclosed when required by law, to protect rights, or to prevent misuse.

  • While we take security seriously, no method of transmission or storage is 100% secure.

  • We may use third-party service providers (including Google Analytics) to help us operate and analyze the Service.

  • Our Service is not directed at children under 18, and we do not knowingly collect their data.

📋 Information We Collect

1. Personal Data

When using our Service, you may provide information such as:

  • Name and contact details (email, phone number)

  • Billing and shipping address

  • State, province, ZIP/postal code, city

  • Cookies and usage-related information

2. Usage Data

We automatically collect technical data such as:

  • IP address, browser type, version

  • Pages visited, time spent, and visit timestamps

  • Device identifiers and diagnostic data

3. Cookies & Tracking Data

We use cookies and similar technologies to improve your experience.

  • You can set your browser to refuse cookies, but some Service features may not function properly without them.

🎯 How We Use Data

VivaRays uses collected data to:

  • Provide and maintain the Service

  • Notify you about updates or changes

  • Enable interactive features you choose to use

  • Offer customer support

  • Improve and analyze the Service

  • Monitor Service performance and detect/prevent technical issues

🌍 Data Transfers

  • Your personal data may be transferred to, and stored in, locations outside your state or country.

  • If you are outside the USA/Canada, please note your data will be transferred to and processed in the USA.

  • We take reasonable steps to ensure your data is handled securely and in line with this policy.

📢 Disclosure of Data

We may disclose personal data when necessary to:

  • Comply with legal obligations

  • Protect and defend VivaRays’ rights or property

  • Prevent or investigate misuse of the Service

  • Ensure safety of users and the public

  • Protect against legal liability

🔐 Data Security

We apply commercially reasonable measures to safeguard your data.
⚠️ However, no online transmission or storage system is fully secure — absolute protection cannot be guaranteed.

🤝 Service Providers

We may work with trusted third-party providers to:

  • Facilitate the Service

  • Provide services on our behalf

  • Analyze Service usage

These providers have access to your data only as needed and are obligated not to disclose or misuse it.

📊 Analytics

We use Google Analytics to track and report website traffic.

  • Google may use collected data to personalize ads.

  • You can opt out by installing the Google Analytics opt-out browser add-on.

  • Learn more: Google Privacy Policy

🔗 Links to Other Sites

Our Service may include links to external sites not operated by us.

  • We are not responsible for the privacy practices of third-party websites.

  • Please review the privacy policies of any external sites you visit.

🚫 Children’s Privacy

  • Our Service is not intended for anyone under 18 years old.

  • We do not knowingly collect data from children.

  • If you believe your child has provided data, please contact us immediately so we can remove it.

📅 Changes to This Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page with a revised “Effective Date.”

  • Significant changes may also be communicated via email or site notices.

💌 Contact Us

If you have any questions about this Privacy Policy, please reach us at:
📧 support@vivarays.com